A lobby kiosk for buildings, rooms, and events
SmartKiosk is a campus information kiosk for college campuses and corporate campuses. A guest asks for a building, a room, or an event. The tablet shows the directory entry and the floor plan. College and corporate are the same app with different content. The software runs on the iPad or Android tablet the lobby already mounted.
Why a lobby menu loses the guest
Most campus directories are a list of official names. The guest has a person, a class, or a purpose, not the code on the sign. They guess, then they walk to reception. A voice kiosk starts from the question they already have. "Where is the registrar?" "Where is meeting room Orion?" The map stays up after they stop talking, so they can follow it down the corridor.
Flights instead of rooms are on the airport page. Menus versus speech are on the voice wayfinding page.
What visitors ask
On a college campus:
- "Where is the registrar?"
- "Which building is the lecture in?"
- "Where do I sit for the open day?"
- "Where is the library, the clinic, or a place to eat?"
On a corporate campus:
- "Where is meeting room Orion?"
- "Which building is product in?"
- "How do I walk there from this lobby?"
- "Where is reception for the other tower?"
What the campus information kiosk shows
The place. A directory entry for the office, the department, the room, or the event. If the registrar moves, someone updates that entry.
The map. An indoor map or a floor plan you upload, with the building and the floor. Directions start from the lobby where the tablet stands.
Hours and events you type in. Shuttle times, opening hours, and schedules appear when your team puts them in the directory or the FAQ. There is no separate live shuttle feed. Wait times can show when you have them.
The lobby, between questions. A video, a promo, a branded backdrop, or an open-day notice. A session rating can sit there too. None of that moves the room on the map.
Pairing uses a short code. From the console, facilities edit content, floor plans, FAQ, a Wi-Fi QR, notices, idle creatives, and fleet heartbeat.
How a visit works
- The guest walks up and asks. No app to install. No language menu.
- SmartKiosk matches the place. A building, a room, a department, or an event you have loaded.
- The screen shows the map. They can check the name and the floor before they leave the lobby.
- A person joins if you want one. Talk to a Human is optional, per site.
Languages, and a person when the map is not enough
Questions are taken in 50+ languages. Parents, applicants, and contractors can use it as visitor kiosk software and start in the language they speak. Room codes are still easy to mishear, so the map is the check.
Some visits should leave the software. A guest who cannot match the room to the map. A contractor at the wrong tower. An emergency. The operator joins the tablet the visitor is already using. It does not replace a desk you already roster. The price sits with the other plans on the pricing page.
A loud atrium
Open day is louder than a library lobby. Other conversations and hard floors make a short room code easy to miss. The map still has to be readable when the guest will not speak. A USB or far-field microphone helps in the busy hall. People standing nearby will hear whatever is said, so a clinic or a private office should also be reachable without speech.
The tablet the lobby already has
Use the screen the lobby already has, or deploy a custom-configured enclosure. Android is on Google Play. iOS is enterprise-provisionable via managed distribution. Keeping one app on the glass is a separate lock, described in the setup guide.
SmartKiosk requires a network connection and a working microphone. For campus deployments with dedicated network infrastructure, the platform's architecture ensures reliable session handling. For a scoped campus pilot — corporate or college — contact the team.
Questions & answers.
A campus information kiosk answers the question a lost guest asks first. A building, a department, a room, or an event. The tablet shows the directory and the floor plan the campus loaded. College and corporate guests use the same software. The place stays on screen so they can check the name twice.
Yes. They are two setups of the same app. A student or a parent may ask for the registrar or an open day. A contractor may ask for a meeting room in a building they have never seen. In both lobbies the screen shows the directory and the map you loaded. There is no second product to buy.
Yes. Guests can speak in any of 50+ languages without picking a language first. That matters for families, applicants, and contractors who do not read the signs. Building names and room codes are easy to miss, so the map on the tablet is how they confirm the place.
When you enable Talk to a Human, a guest can ask for staff and an operator appears on that tablet, including in an emergency. The operator cannot see another organization's screens. The add-on does not staff the lobby by itself. Reception you already roster still owns the visits that need a person there.
SmartKiosk is configured for both college and corporate campus deployments. It was showcased at PTE Asia Expo in Singapore and is actively available for pilot programmes. Load your own directory and floor plans to run a live trial before any wider rollout.
SmartKiosk supports far-field and USB microphones that improve pickup in atriums and busy student lobbies. The directory and floor plan remain clearly visible on screen throughout the session, giving guests a reliable answer even in louder spaces. We recommend a trial at the deployment location during peak hours to confirm mic placement.
